Frequently Asked Questions

Everything you need to know about shopping with Hemline.

What is Hemline's standard shipping policy?

We offer standard shipping on all domestic orders, typically arriving within 3-5 business days. Expedited shipping options are available at checkout for those who need their fashion fix sooner.

How do I return an item that doesn't fit?

We want you to love your look. If you are not satisfied, you can return unworn items with original tags attached within 30 days of purchase for a full refund or store credit.

How do I know which size to choose?

Each product page includes a detailed size guide and fit notes. Since we curate pieces from various designers, we recommend checking the specific measurements for each item to ensure the perfect fit.

What payment methods do you accept?

Hemline accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer 'Buy Now, Pay Later' options through Afterpay for your convenience.

Can I track my order once it has shipped?

Yes. Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.

Do you offer international shipping?

Currently, Hemline ships to all 50 U.S. states and select international territories. International shipping rates and delivery times vary by location and are calculated at checkout.